ph747 Privacy Policy

Introduction

ph747 ("we," "us," "our," or "ph747") is committed to protecting the privacy and personal data of every player who uses the ph747 online gaming platform, accessible at ph747.one and associated domains (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, disclose, store, and protect personal information relating to users ("you," "User," or "Player") of the Platform.

This Policy is effective as of 1 January 2026 and applies to all current and former users of ph747. It should be read together with the ph747 Terms & Conditions, which are available at /terms-conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

ph747 is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and applicable guidelines issued by the National Privacy Commission of the Philippines ("NPC"). Where ph747 processes data involving individuals outside the Philippines, applicable data protection laws of those jurisdictions will also be considered.

Scope & Application

This Policy applies to all personal data processed by ph747 in connection with:

• Account registration and ongoing account management;
• Identity verification and Know Your Customer (KYC) processes;
• Deposits, withdrawals, and all financial transactions;
• Gameplay activity across all casino games, live dealer titles, and sports betting;
• Customer support interactions via Live Chat, email, or any other communication channel;
• Marketing communications, promotional activities, and loyalty programmes;
• Responsible gaming programme operations, including self-exclusion and limit-setting;
• Any other use of or interaction with the ph747 Platform.

This Policy does not apply to third-party websites or services that may be linked to or from the Platform. ph747 is not responsible for the privacy practices of external services, and Users are encouraged to review the privacy policies of any third-party platforms they access independently.

Personal Data We Collect

ph747 collects the following categories of personal data, depending on how you interact with the Platform:

ph747 does not intentionally collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political affiliation) unless specifically required for age verification, responsible gaming assessments, or legal compliance purposes. Where such data is collected, separate and explicit consent will be sought.

How We Collect Personal Data

ph747 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC, making deposits or withdrawals, contacting support, or updating your account profile.
• Automated collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, browser information, and session activity logs.
• Cookies and similar technologies: Small data files placed on your device that help ph747 maintain session continuity, remember preferences, and gather analytics. See Section 10 for full cookie details.
• Third-party verification services: Identity and address verification data returned by KYC verification service providers when processing your submitted identification documents.
• Payment processors: Transaction confirmation data returned by GCash, Maya, BPI, BDO, Metrobank, and other payment processors to confirm deposit and withdrawal status.
• Fraud prevention and analytics partners: Risk signals and behavioural data from fraud detection services used to protect the security and integrity of the Platform.

Purposes of Data Processing

ph747 processes your personal data for the following purposes:

• Account creation and management: To register and maintain your ph747 account, authenticate your identity at login, and enable access to Platform features.
• KYC and age verification: To verify that you are 21 years of age or older, confirm your identity in compliance with anti-money laundering obligations, and satisfy PAGCOR framework requirements.
• Transaction processing: To process deposits via GCash, Maya, QR Ph, BPI, BDO, Metrobank, 7-Eleven, and GrabPay, and to process withdrawal requests to your registered payment method.
• Game delivery: To make casino games, live dealer titles, and sports betting markets available in your account and record game results and transaction history accurately.
• Customer support: To respond to enquiries, resolve complaints, process account change requests, and maintain records of support interactions for quality assurance purposes.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, account compromise, money laundering, bonus abuse, and other prohibited conduct.
• Legal compliance: To meet obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), the DPA, PAGCOR framework requirements, and any applicable court orders or regulatory directives.
• Responsible gaming: To administer deposit limits, loss limits, self-exclusion, cool-off periods, and other player protection tools in your account settings.
• Marketing and promotions: To send you promotional offers, bonus notifications, and news about ph747 — subject always to your marketing preferences and consent.
• Platform improvement: To analyse usage patterns and technical performance data in order to improve Platform functionality, game offerings, and user experience.

Lawful Basis for Processing

Under the Philippine Data Privacy Act, ph747 relies on the following lawful bases for processing your personal data:

• Contractual necessity: Processing required to fulfil our obligations to you under the ph747 Terms & Conditions — including account management, game delivery, and payment processing.
• Legitimate interests: Processing necessary for ph747's legitimate business interests, including fraud prevention, security monitoring, Platform analytics, and responsible gaming administration, provided such interests are not overridden by your data protection rights.
• Legal obligation: Processing required to comply with applicable Philippine law, including AML obligations, PAGCOR framework requirements, and responses to lawful regulatory or law enforcement requests.
• Consent: Processing for marketing communications and any non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

ph747 may share your personal data with the following categories of recipients:

• Payment processors: GCash, Maya, QR Ph, BPI, BDO, Metrobank, UnionBank InstaPay, 7-Eleven, and GrabPay — to process deposits and withdrawals. Only transaction-relevant data is shared.
• KYC and identity verification providers: Third-party services that verify government-issued IDs and confirm identity data as part of the ph747 KYC process.
• Game providers: JILI Games, Pragmatic Play, PG Soft, Spadegaming, and other licensed game studios that power games available on ph747. Game providers receive the minimum data necessary to operate game sessions and record results.
• Fraud prevention and cybersecurity providers: Services that help detect suspicious account activity, prevent account takeover, and protect the Platform from financial crime.
• Regulatory authorities: PAGCOR and other relevant Philippine regulatory bodies, where required by law or as part of compliance audits.
• Law enforcement: Philippine law enforcement authorities, where ph747 is legally required to disclose information in connection with criminal investigations or legal proceedings.
• Professional advisers: Lawyers, auditors, and accountants bound by confidentiality obligations, where necessary for legal or financial compliance purposes.

All third-party data processors engaged by ph747 are subject to data processing agreements requiring them to maintain appropriate technical and organisational security measures and to process data only in accordance with ph747's documented instructions.

Data Retention Periods

ph747 retains personal data for the period necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention guidelines apply:

Where retention beyond these periods is required due to ongoing legal proceedings, regulatory investigations, or unresolved disputes, ph747 will retain relevant data until such matters are fully resolved. On expiry of the applicable retention period, data will be securely deleted or anonymised in a manner that prevents re-identification.

Security Measures

ph747 implements a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

Technical measures employed by ph747 include:

• 256-bit SSL/TLS encryption for all data in transit between your device and ph747 servers;
• AES-256 encryption for sensitive data stored at rest, including financial data and KYC documents;
• Two-factor authentication (2FA) available to all account holders;
• Automatic session timeouts following periods of inactivity;
• Account lockout mechanisms following multiple consecutive failed login attempts;
• Continuous monitoring for unusual login patterns, including logins from new devices or unfamiliar geographic locations;
• Regular vulnerability assessments and penetration testing of Platform infrastructure.

Despite these measures, no data transmission over the internet can be guaranteed as completely secure. You are responsible for maintaining the security of your own account credentials and for promptly notifying ph747 support if you suspect unauthorised access to your account.

Cookies & Tracking Technologies

ph747 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us maintain session continuity, remember your preferences, and gather analytics about Platform usage.

The following categories of cookies are used on ph747:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that maintain your login state and security tokens. These cookies cannot be disabled without impairing Platform functionality.
• Functional cookies: Used to remember your preferences such as language settings and display preferences. Disabling these cookies may reduce Platform personalisation but will not prevent access.
• Analytics cookies: Used to collect aggregate, anonymised data about how Players navigate and use the Platform. This data informs Platform improvement decisions. No personally identifiable information is included in analytics reports.
• Security cookies: Used to detect fraudulent activity and protect against account compromise, including bot detection and session integrity verification.

Non-essential cookies (functional and analytics) require your consent, which is sought when you first access the Platform. You may manage cookie preferences through your browser settings at any time. Disabling all cookies may affect the performance and availability of certain Platform features.

Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph747:

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request." Include your full name, account username, and a description of the specific right you wish to exercise. ph747 will acknowledge your request within 5 business days and provide a substantive response within 30 days. In complex cases, this period may be extended by up to 30 additional days, with notification provided.

Minors

ph747 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the ph747 KYC process. All Players must confirm their date of birth at registration, and government-issued identification confirming date of birth is required before any withdrawal can be processed. This requirement exists both as a responsible gaming obligation and as a legal requirement under applicable Philippine gaming regulations.

Parents or guardians who believe that a minor may have registered a ph747 account or accessed the Platform should contact ph747 support immediately at [email protected]. ph747 will investigate all such reports promptly and take appropriate action, including account suspension and data deletion where an underage registration is confirmed.

Changes to This Policy

ph747 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, applicable law, or Platform operations. The effective date at the top of this Policy will be updated whenever material changes are made.

Material changes to this Policy — meaning changes that significantly affect how ph747 processes your personal data or the rights available to you — will be communicated to registered Players via email to the address on file, or through a prominent notice on the Platform, no less than 14 days before the changes take effect.

Your continued use of the ph747 Platform after the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the Platform and close your account before the effective date of the changes.

Contact & Data Protection Officer

ph747 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act. If you have questions, concerns, or requests related to data privacy — including the exercise of any data rights described in Section 11 — you may contact ph747 through the following channels:

• Email: [email protected] — use subject line "Privacy / DPO Inquiry" for data-related matters.
• Live Chat: Available daily from 8:00 AM to 12:00 AM PHT via the ph747 Platform website.

For formal complaints that have not been resolved through ph747's internal process, you have the right to escalate to the National Privacy Commission of the Philippines (NPC). Details on how to file a complaint with the NPC are available on the NPC's official website.